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Dear Valued Customers and Community as a whole:

The continued spread of COVID-19 (Coronavirus) is an unprecedented challenge for all and has presented changes in all of our daily lives.  Mitchell Bank, as your community bank, is very concerned and we remain committed to doing everything that we can to help our employees, families and community remain healthy and safe.  The following are some measures taken by the Mitchell Bank to help everyone through this incredibly difficult time for all:

  • Customer service was moved from the lobby to the teller line behind glass.  We have 3 customer service stations spread out over 6 feet apart. 
  • Customers are to call to make an appointment for all customer service needs as we have closed our lobby and walk-up. 
  • We now have teller services only through our drive-up area at our main office at 1039 W. Historic Mitchell St. Milwaukee, WI. 
  • All employees have disposable gloves for all transactions.
  • We are monitoring the guidance from the World Health Organization (WHO) and the Center for Disease Control (CDC) ongoing to assess the best way(s) to help and keep everyone safe and healthy.
  • Cleaning procedures have increased significantly to encourage all employees to maintain cleanliness in all work areas as well as common areas of the entire bank.
  • Online banking services continue to be available at www.mitchellbank.com .

As stated above, we implemented comprehensive cleaning procedures.  Employee and customer well-being is our top priority.  We encourage our employees to follow best practices such as frequent hand washing, cleaning as often as possible and staying home if they are ill.  We also instituted social distancing efforts for employees by means of limiting close contact.  Our employees and customers are the heart of our community bank and we are doing everything possible to stay open and staffed to assist you. 

Please note that unfortunately there will be fraudulent people attempting to take advantage of any situation.  Please remember that if anyone from the bank contacts you we will never ask you for any confidential information including User ID, password, PIN, security questions, account numbers, social security numbers or ITIN numbers. 

The most reliable source of COVID-19 (Coronavirus) information is the CDC website @ www.CDC.gov .

TEMPORARY BANKING HOURS:

Hours of operation - Teller transactions
Drive Through Only
Monday through Friday
9:00 a.m. - 5:00 p.m.
Saturday
9:00 a.m. - 12:00 p.m. 

Hours of operation - Customer Service, Safe Box Access, Remittances
Monday through Friday
By Appointment only 9:00 a.m. - 5:00 p.m.
414-645-0600

Hours of operation -Loan Assistance
Monday through Friday
By Appointment only 9:00 a.m. - 5:00 p.m.
414-385-5081 / 414-385-5084 / 414-645-0600

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